Custom Sourcing Terms: 20-Unit MOQ and What We Do Not Do

The sourcing desk exists for one situation: a buyer needs a part that is not in the stocked catalogue and cannot reach a factory minimum to get it made.

The published terms are short. Non-standard parts are quoted per part from 20 units, the stocked-part floor of 20–50 pieces does not apply to them, quotes come back in 48 hours through the trade channel, and a quote is confirmed per part number and quantity rather than against a standing price list.

The desk also refuses four things, listed at the bottom of this page. Those limits are published on purpose — they let a buyer decide whether to send a request at all.

Sourcing terms in full

POCYBER sourcing desk — published terms
TermPublished value
ScopeParts outside the stocked catalogue: ignition, engine, braking, suspension, cooling, electrical, body and interior categories
Minimum order — non-standardQuoted per part; the stocked-part floor of 20–50 pieces does not apply
Minimum order — reference pointStandard stocked parts ship from stock at 20–50 pieces, or USD 200–500 order value
Quote turnaround48 hours through the trade channel
Unit priceQuoted per part number and quantity; no standing price list is published
Lead timeConfirmed in the quote; stocked lines and non-standard lines are quoted separately
Quality documentationBatch inspection; QC report and photographs shipped with the order
Warranty18 months on ignition parts, from delivery date
Failed part remedyLocal replacement or refund in the US; photo evidence accepted; no return shipment to China
Transaction termsFOB, EXW, DDP; global warehouse drop shipping
Information required to quotePart type, vehicle year/make/model, OE or part number, quantity, target price and deadline (all optional except quantity)
Out of scopeOrders above 10,000 pieces; custom tooling without drawings; counterfeit or re-branded goods

Why the 20-piece floor matters

Most factory minimums are set to cover setup cost, which puts them far above what an independent repair shop or a small parts store would ever order. That is the gap the desk is built for.

The distinction that trips people up is between the two floors:

  • Stocked parts ship from inventory at 20–50 pieces, or USD 200–500 order value.
  • Non-standard parts are quoted per part, and the stocked floor does not apply to them.

So “20 units” is the entry point for a non-standard quote, not a quantity you have to reach before asking.

What makes a quote come back in 48 hours

One field is mandatory: quantity. Everything else sharpens the quote but will not block it.

What to include in a sourcing request
FieldRequiredWhy it helps
QuantityYesSets the pricing tier and whether the route is stock or production
Part typeOptionalRoutes to the right sourcing lane
Vehicle year / make / modelOptionalCross-references to OE numbers
OE or part numberOptionalRemoves ambiguity in the part match
Target priceOptionalFlags early if the expectation and the market are far apart
DeadlineOptionalDetermines whether a stocked line is the faster answer

Lead time is confirmed in the quote. Stocked lines and non-standard lines are quoted separately, so a mixed request returns two numbers rather than one blended figure.

Quality, warranty and the remedy

Batch inspection runs on sourcing-desk orders; the QC report and photographs ship with the order.

Warranty is 18 months on ignition parts from delivery date. A failed part is replaced or refunded in the United States — photo evidence of the part and its batch marking is accepted, and the part is not shipped back to China.

Transaction terms are FOB, EXW or DDP, with global warehouse drop shipping available.

What the desk does not do

Four limits, all published:

  1. No mass production above 10,000 pieces per order. Above that, the request belongs with a factory, not a sourcing desk.
  2. No custom tooling without drawings. Without a drawing there is no part to quote.
  3. No counterfeit or re-branded goods. Genuine OEM supply only.
  4. No standing price list. Unit price is quoted per part number and quantity.

The third one is a hard line, not a preference. If a request depends on re-branding someone else’s part, the desk will decline it.

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